National Journal of Quality, Innovation, and Business Excellence

Impact of Innovation on the Business Model on Organizational Quality and Competitiveness

J. Torres, M. López — Mon, 16 Sep 2024 00:00:00 +0300

In the current business environment, innovation is viewed as a key tool for the growth and sustainability of the organization. Because of their role in determining the field of action of a company as a focal point, markets have become too fast evolving and demanding that the business models need to be redesigned and rethought. Business model innovation (BMI) is the process of creating new ways of organisation’s value creation, delivery, and capture. Its transformation, however, implies reconfiguring or calling innovations to the areas of the company’s business model including, but not limited to, value propositions, revenue model, customers segments or its processes of operation, to tackle the new challenges and exploit new opportunities.Taking this into consideration, this research article deals with innovation in the business model which plays a key role to enhance the organizational quality as well as the competition of the company. The analysis sheds light on required innovations in a business model to enhance organizational quality, efficiency, and competitiveness in dynamic, highly competitive industries.

The Role of Innovation as a mechanism of enhancing Organizational performance

Cristian Radu — Thu, 19 Sep 2024 00:00:00 +0300

Today, in the context of continuously changing business environment, organizations are confronted by new challenges and also new opportunity. Inability to innovate and adapt has turned into a critical factor of survival and success. With this in mind, this article delves into the role of innovation as a vital force to enhance organizational performance and why this aspect is so important through reviewing the key terms, the strategy and the practical examples.With markets becoming more and more competitive and customers’ expectations constantly increasing, companies have to reinvent themselves over and over again. An innovation is a powerful catalyzer for growth — it allows the business to build new products, services, and processes to deliver value and provide for means of differentiation from rivals.This exploration will look at how innovation links with other critical capabilities of the organization, including resilience and agility. And we’ll explore different ways innovation can manifest, ranging from incremental improvements to disruption breakthroughs, as well as which align with better performance.Awareness of the complex character of the process of innovation and its importance to achieving business success enables the business leaders to shape a culture conducive to the creative work, to pay attention to the changing innovative technologies and prepare the companies for sustainable development in this rapidly changing world.

A Framework for Implementing Lean Six Sigma in Service-Based Businesses

Liam Bennett, Chloe Harris, Ethan Cooper — Mon, 16 Sep 2024 00:00:00 +0300

In manufacturing industries, Lean Six Sigma (LSS) has been proved to be effective methodology for improving operational efficiency, reduce waste, and increase customer satisfaction. Nevertheless, there is a large share of the world’s economy that is made up of service based businesses, and LSS is difficult to apply in these cases due to intangible and variable nature of their processes. This research paper strives to explore a framework for Lean Six Sigma and implement in service base business. It can help you with a full course on service industries and how to apply LSS principles to them, as well as the important factors required for success and case studies to show the real world application of LSS in a service industry. The proposed framework is composed of Lean and Six Sigma tools that follows the process optimization, customer satisfaction, and quality management.

The Role of Total Quality Management in Small and Medium Enterprises

Lucas Moreau, Manon Dupont, Thomas Lefevre — Mon, 16 Sep 2024 00:00:00 +0300

All types of the businesses, be it of small or large nature, are needed to come forward to support them in performance and to achieve better result in the competitive, modern business world. Many countries around the world are economies where the small and medium enterprises are the backbone that must adopt effective management strategies if they are to survive and grow. One such strategy or strategy as it were, gaining importance in the last few years was Total Quality Management (TQM). There is one thing you must understand that majority of SME’s have used this holistic approach towards the improvement of the quality that have become turning up of the trade and customer satisfaction of their operations and even been the reason of driving your business success.With market dynamics quickly moving, moving in the fast lane, SMEs have been experiencing increasing pressure of offering high quality products and services time and again. With this setting, the capacity of TQM as a weapon against accomplishing these enterprises’ requirements in satisfying and surpassing customer demands as well as for optimizing internal processes is shown. TQM is a way in which SMEs can compete equally with the large organizations by establishing a culture of continuous improvement and employee participation.This article goes further in the role played by Total Quality Management in the performance improvement of SMEs; its origins, fundamental principles, challenges of implementation and conclusion on its advantages. We will finally invest in the philosophy and apply it to smaller enterprises the way quality management leader W. Edwards Deming describes. We desire to benefit smaller business leaders by analyzing TQM practices, causes, and effects since they can serve as reference for the little organization leader to utilize at the course of his quality administration run.

The Role of Total Quality Management: SME

Felipe Andrade — Mon, 16 Sep 2024 00:00:00 +0300

All kinds of businesses – big or small – require to help in improving performance and getting better result from the business world that is so competitive today. Small and Medium Enterrprises (SMEs) are often the backbone of many economies around the world and should adopt effective management strategy for survival and growth. One enterprise strategy which had been increasing in importance in recent years was Total Quality Management (TQM). In spite of the extensive knowledge about the holistic approach towards quality improvement, it has been a game ringer for a lot of SMEs, many of whom now have turned around operations, customer’s satisfaction and overall towards driving their own business success.In the fast moving market dynamics, SMEs are finding it difficult to get a desirable level of quality products and services time and again due to change in the consumer’s preferences. In this setting it is demonstrated that TQM is a strong weapon that enables such enterprise to meet and surpass customer demands as well as to optimize their internal processes. TQM gives SMEs the opportunity to play on same practical grounds as large organizations by fostering a culture of continuous improvement as well as member participation.This article also gets us deeper into the role of Total Quality Management in the performance improvement of SME’s; its origins, principles, challenges of its implementation and the benefits. Next, we will consider how the philosophy of TQM, specifically as decribed by the quality management leader W. Edwards Deming, can be appropriately adapted and utilized within smaller enterprises. Our interest stems from wanting to add value to SME leaders by studying the practices, reasons and impacts of TQM in order to use it as a guide for SME leaders during quality management journey.

The role of leadership in developing: Innovation and Quality Culture

Mihai Dumitrescu, Ioana Stanescu — Sun, 15 Sep 2024 00:00:00 +0300

For organizations that want to maintain a competitive edge, today’s rapidly evolving business landscape demands that much attention is given to innovation and quality. Effective leadership is the key to cultivating such a culture. This article discusses the different things leaders do to foster around a setting where creativity, continuous improvement, and excellence abound.Leadership spells out the qualities of an organization’s values, behaviors and aspirations. Genuine leaders fill their teams with a sense of commitment to innovation and quality that empowers them to break the mold, err on the side of judicious risk, and strive for the absolute height in all that they do. They shape the DNA and drive sustainable success in the company by their vision and action.To this critical topic, we’ll take a look at the ways of doing things available when we’re trying to form an innovative culture of excellence. We’ll find out the words leaders need to use to turn their organizations into centers of creativity and excellence, from setting up expectations to empowering the employees, giving them learning opportunities and celebrating achievements.This is the journey to learn how visionary leadership can free the potential of teams and organizations and take them to the future of never ending growth, adaptation and success.