GIULIA ROMANO; ALESSIO CONTI. The role of Customer Feedback Loops in driving Continuous Innovation and Quality Improvement. National Journal of Quality, Innovation, and Business Excellence, [S. l.], v. 1, n. 2, p. 30–39, 2024. Disponível em: https://theeducationjournals.com/index.php/NJQIBE/article/view/142. Acesso em: 10 dec. 2025.