FELIPE ANDRADE. The Role of Total Quality Management: SME. National Journal of Quality, Innovation, and Business Excellence, [S. l.], v. 1, n. 1, p. 30–36, 2024. Disponível em: https://theeducationjournals.com/index.php/NJQIBE/article/view/137. Acesso em: 10 dec. 2025.